Undergraduate Students & Families
Last updated March 30
Please continue to check this website for updates.
Academic Term Dates
At this time there are no plans to modify the end date of the spring term nor change the start date of any of the summer sessions. As needed, flexibility will be granted to faculty in conveying final term grades as well as to departments with respect to certification of graduation requirements.
Classes and Educational Activities
As announced by Chancellor Gallagher, the University has shifted exclusively to remote learning approaches, effective March 23, 2020.
The University Center for Teaching and Learning has been working with faculty to prepare for this possibility and developed tools to support online and remote instruction. We are evaluating classroom experiences such as laboratory and performance classes. Individual schools, departments and instructors will be providing additional information on specific classes and programs. All students will receive communication from their instructors about next steps for their courses. Students should be monitoring their pitt.edu email accounts.
Pitt IT has resources available to help students who are experiencing connectivity issues or who may not have access to reliable technology or Wi-Fi at home. Contact the 24/7 IT Help Desk by calling 412-624-HELP(4357) to learn more.
The University will deliver summer courses remotely, with the possibility of a few exceptions for clinical or field experiences that may become possible later in the summer. More details about summer sessions will be forthcoming.
If you have a disability for which you are or may be requesting an academic accommodation, please contact Disability Resources and Services (412-648-7890). Students who are currently established with DRS are encouraged to contact their disability specialist should they require assistance.
Effective Monday, March 16, to protect the health and safety of our community, the front door to the financial aid wellness center in Thackeray Hall will not be open for face-to-face visits. However, the office is fully functioning remotely. We look forward to continuing to serve students and their families through every other means possible, including phone and email. The office will be answering phones as usual Monday through Friday from 8:30 a.m. to 4:45 p.m. ET +1-412-624-7488 (Choose option 2.). Due to the anticipated high volume of calls, your quickest response to a question is through email: email@example.com.
The University is adopting a significant level of flexibility in course grading for this term. After the conclusion of this term, all undergraduate and graduate students will be permitted to convert any of their courses during this spring term from a letter grade basis to a satisfactory (S)/no credit (NC) basis. Moreover, all courses that are awarded S grades will count toward graduation/degree requirements and satisfy future course prerequisites, while those courses awarded NC grades will not negatively impact a student's GPA. We understand that this challenging situation may pose unforeseen obstacles. While your instructor and Pitt IT will work with you on challenges, if they prove to be temporarily unsurmountable, faculty will award incomplete (G) grades as a last resort. Read more from Provost Ann E. Cudd »
Health and Wellness Services
The Student Health Service as well as the University Counseling Center will remain operational. Online and digital services and resources will be made available. If you have a concern about your health or are manifesting symptoms, please call your health care provider at home or the Student Health Service (412-383-1800).
Housing and Dining Services
Students will be provided with access to retrieve their belongings through the end of the spring semester. Any student who has not yet retrieved their belongings should contact Panther Central to arrange a pick-up time before April 26.
Housing and meal plan reductions have begun posting to the student accounts. Students will receive an email from PittPAY when those transactions post to their account. If those transactions create a credit balance, refunds will be sent to the bank account the student has designated for eRefunds in PittPAY. If the student is on spring term payment plan, the housing and meal plan reductions will reduce the amount of the April installment. All adjustments will be completed and refunds processed, when appropriate, before the end of spring term.
Expenses and Fees
The Expenses and Fees FAQs provide detailed information about how the University is managing student parking permits, dining plans, housing costs and more.
Carry-out service at select dining facilities will remain available for students staying in campus housing during this period. Dine-in services are unavailable until March 30, 2020, due to a statewide requirement.
Immigration Status of International Students
Changing the instructional environment at Pitt will NOT affect international students’ current standing as enrolled students. Pitt's Office of International Services is in contact with the University's international students and scholars. All immigration-related questions should be directed to the Office of International Services. Delo Blough (firstname.lastname@example.org) is the point of contact for matters pertaining to Pitt's international population.
If you have not completed a forward request, mail and parcels will be held at Panther Post in the Towers lobby. Satellite mail locations are closed at this time. Mail from these locations has been forwarded to Panther Post in Towers.
If you have any questions, please contact Panther Post at 412-648-1156 or email Pitt’s 24/7 Panther Central hotline is available to answer questions at 412-648-1100. Panther Central’s main on-site location in Litchfield Towers has transitioned to limited hours of operation.
Panther Central Express, located in Sutherland Hall, is closed until further notice.
All student workers, including those on Federal Work Study, who are currently working, in most cases remotely, are paid for actual hours worked. Student employees often work varied hours each week. Therefore, all student workers, including those on Federal Work Study, who cannot work because of circumstances due to COVID-19 will be paid based on average weekly hours from March 8 through April 25. The University will continue to pay students who cannot work until the end of the Spring term.
Study Away and Study Abroad Programs
All spring and summer study abroad and study away programming has been canceled.
Pitt’s Study Abroad Office will be in contact with affected students and faculty, and Jeff Whitehead (email@example.com) is the point of contact for study abroad and study away programming. In addition, Pitt Global Operations Support, and particularly Global Operations Support Manager Ian McLaughlin (firstname.lastname@example.org), is available to provide additional guidance.
Services have been updated to support essential campus needs. 15A, 40A and BSP2 routes will continue to operate at this time. View the shuttle schedule and more information at Pitt Shuttles.
In response to the COVID-19 pandemic, the University is employing distance learning for all courses for the remainder of the spring term. Faculty are committed to providing the same high-quality experiences to students, simply utilizing a different delivery method. The same faculty will be teaching courses, they have adapted their materials as appropriate and they will continue to be available to students—all utilizing technology instead of in-person contact. Because students will be receiving the same instruction, albeit through a different process, there will be no changes in tuition for the spring term.
The University Store on Fifth, Maggie & Stella’s, The Pitt Shop at the Pete and The Pitt Shop on Forbes Avenue are closed until further notice, including web order fulfillment. For University Store inquiries, please email email@example.com